PRIVACY POLICY

Effective Date: 03-01-2025

SOFRA Kitchen Bar & Bistro ("Company," "we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or interact with us.

1. Information We Collect

We collect different types of information from visitors and customers, including:

Personal Information: Name, email address, phone number, billing details, and any other information voluntarily provided.
Non-Personal Information: Browser type, IP address, pages visited, and other analytical data collected through cookies and similar technologies.
Payment Information: If you make a purchase, payment details are collected and processed securely by third-party payment processors.

2. How We Collect Information

We collect information in various ways, including:

Directly from You: When you make a reservation, sign up for our newsletter, or contact us.
Automatically: Through cookies, analytics tools, and server logs.
From Third Parties: Such as social media platforms and marketing partners.

3. How We Use Your Information

We use the collected information to:

Process reservations and payments.
Improve our website and services.
Communicate promotional offers and updates.
Respond to inquiries and customer service requests.
Ensure compliance with legal obligations.

4. Sharing Your Information

We do not sell or rent personal data. However, we may share your information with:

Service Providers: Such as payment processors and analytics providers.
Legal Authorities: If required to comply with legal obligations.
Marketing Partners: To send promotional materials (with your consent).

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

6. Your Rights and Choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Restrict certain data processing activities. To exercise these rights, contact us at [Insert Contact Email].

7. Data Security

We implement security measures to protect your information from unauthorized access, loss, or misuse. However, no online data transmission can be guaranteed to be 100% secure.

8. Retention of Information

We retain your information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.

10. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SOFRA Kitchen Bar & Bistro
info@sofra-kitchen.com

Thank you for trusting SOFRA Kitchen Bar & Bistro with your personal information.